Updates

PharmaPro looks for a new version at every startup. If it finds one, it offers to install it, then downloads it, verifies it, installs it and restarts. The pharmacy's data is not touched: it is stored outside the program folder.

Updated: 2026-09-292 min readالعربيّة · Français

Steps at a glance

  1. Finish the current sale and open PharmaPro while connected to the Internet.
  2. In "Mise à jour PharmaPro disponible", click Installer maintenant.
  3. Wait for the download and the file check to finish.
  4. Confirm the installation; the software closes and the update is installed.
  5. On restart, check the version in the window title and your data.

When does PharmaPro check for an update?

  • About 5 seconds after the main window appears, in the background, without slowing down work.
  • No new version, or no Internet: nothing is shown and the software carries on normally.
  • There is no "check for updates" button: to run the check again, close and reopen PharmaPro.
The check sends the TKAWEN server the version, the computer name and the pharmacy name, an identifier derived from the machine fingerprint (not the fingerprint itself), and the licence status with the trial or purchased key if it is of the TRIAL-/PHRP- type.

Installing the update step by step

  1. The « Mise à jour PharmaPro disponible » window (update available) shows the new version and the current one, the Notes de version (release notes), the size and the release date.
  2. Click Installer maintenant (install now), or Plus tard (later) to postpone until the next startup.
  3. The « Mise à jour » window shows the download progress; Annuler (cancel) stops it.
  4. Once downloaded, the file is checked against its SHA-256 hash; if it does not match, it is deleted and the installation refused.
  5. In the « Installer maintenant » confirmation, answer Yes: PharmaPro closes, the installer runs without asking questions and the software restarts automatically.
Install at a quiet moment, after the current sale and, if needed, after closing the till.

Mandatory update

For a mandatory update, the window shows « ⚠️ Cette mise à jour est obligatoire. » (this update is mandatory) and the Plus tard button disappears. Only the Installer maintenant button is offered.

Why your data is kept

  • The database is in %LOCALAPPDATA%\TKAWEN\PharmaPro\data, not in the program folder that the installer replaces.
  • At every startup — including the first one after the update — an automatic backup is created.
  • At startup, PharmaPro gathers databases left elsewhere by older versions; if the current database is empty, it looks for a database containing data and restores it.
  • Even uninstalling keeps the user's data.

If the software opens empty after an update, see Find and restore your data.

Manual update or failed download

If it fails, the « Mise à jour échouée » message (update failed) is shown and PharmaPro continues with the current version. You can:

  1. try again at the next startup (a file already fully downloaded and intact is reused without downloading it again);
  2. or download the installer from https://tkawen.com/pharmapro/download/PharmaPro-Setup.exe, close PharmaPro and run the installer over the existing installation.
Before any manual update, create a .pharmabak copy from the Sauvegarde page. The licence is not affected by an update on the same PC.

Finding out your version

  • The version appears in the main window's title: PharmaPro vX.Y.Z — nom de l'utilisateur.
  • The update window shows both: the new one and the current one (« actuellement »).
  • After the update, compare the number in the title with the one offered, then open Sauvegarde and check in « État actuel de vos données » that sales and products are unchanged.
When contacting support, give the version from the window title; it is also sent automatically with the request if the diagnostics box stays ticked.

Frequently asked questions

How do I update PharmaPro?

Open the software while connected to the Internet; if a new version exists, the "Mise à jour PharmaPro disponible" window appears. Click Installer maintenant and confirm: the software restarts by itself.

Will I lose my sales and stock by updating?

No. The data is in the user folder (%LOCALAPPDATA%\TKAWEN\PharmaPro\data), not in the program folder, and a backup is made at every startup.

Why doesn't the update message appear?

Either you already have the latest version, or the Internet was not available at startup. Reopen the software while connected, or download the installer from the website.

Do I need to reactivate the licence after an update?

No, an update on the same computer does not touch the licence.

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Need help?

Support answers on WhatsApp or by e-mail.

support@tkawen.com