Credit / Debts

PharmaPro lets you dispense to a customer who will pay later: the stock is deducted, the sale recorded, and a debt is opened in their name; payments are recorded against it until it is settled.

Updated: 2026-09-293 min readالعربيّة · Français

Steps at a glance

  1. At the Point de Vente, fill the basket and press Ctrl+D.
  2. Enter Nom, Prénom, phone and down payment, then Confirmer la Dette.
  3. When the customer pays, open Crédits / Dettes and select the debt.
  4. Click Payer and enter the amount received.
  5. Click Payer or Solder entièrement.

Selling on credit from the point of sale

  1. At the Point de Vente (point of sale), fill the basket.
  2. Click ⚠ Crédit [Ctrl+D] or press Ctrl+D. The 💳 Créer une Dette (create a debt) window shows the total and the number of products.
  3. Fill in the fields (table below).
  4. Click 💳 Confirmer la Dette (confirm the debt). The message Dette créée (debt created) summarises the total, the down payment and the balance.
FieldMeaning
👤 Nom * and 👤 Prénom *Surname and first name of the debtor (required)
TéléphoneOptional, useful for reminders
🪪 Carte IDIdentity card number, optional
💵 Acompte (DA)Amount paid straight away (down payment); must be less than the total
📝 RemarquesFree-text note
If the down payment covers the whole amount, the software refuses: L'acompte couvre tout le montant — utilisez Valider la Vente. (the down payment covers the whole amount). Record a normal sale with F12 instead.

A credit sale is a real sale: the stock is deducted (FEFO) and the sale appears in the statistics with the payment method Crédit. If even one line is short of stock, nothing is recorded.

Software screenshot — Credit and debts
Software screenshot

The Crédits / Dettes page

  • Two cards: Total Restant (DA) (total outstanding) and Total Dettes (DA) (total debts), calculated on the rows displayed.
  • The 🔍 Rechercher par nom, téléphone... (search by name, phone) search covers the surname, first name, phone and identity card.
  • Filter: Toutes (all), En cours (open), Soldée (settled).
  • Columns: ID, Nom, Prénom, Téléphone, Total, Payé, Restant (in red if something is still owed), Statut, Date (paid, outstanding, status).

Recording a payment

  1. Search for the customer and select their debt.
  2. Click 💵 Payer (pay): the window recalls the total, the amount already paid and the balance.
  3. In 💵 Montant à payer (DA): (amount to pay), enter the sum received (the balance is suggested and cannot be exceeded). 📝 Remarques: is optional.
  4. Click 💵 Payer for a partial payment, or ✅ Solder entièrement (settle in full) to pay off the whole balance.
  5. The message Paiement enregistré (payment recorded) shows the status; when the balance reaches zero, the debt changes to Soldée.
Debt payments are not attached to the cash-register shift and are not included in Espèces attendues (expected cash) on the Caisse page. Add them by hand when counting (see Cash register).

Payment details and history

📋 Détails (details, or double-click the row) shows the debtor's identity, the date, the total, the amount paid, the balance, the status, the list of products taken on credit (📦 Produits) and the 💵 Historique des paiements (payment history) with the date, the amount and the user who entered it.

Deleting a debt

🗑️ Supprimer (delete) permanently erases the debt and its payment history, after confirmation. The stock is not returned and the linked sale is not deleted. Keep this for correcting a debt entered by mistake; a paid debt is closed with ✅ Solder entièrement so that a record is kept.

Following up debts

  • The dashboard shows the red box ⚠ TOTAL DES DETTES NON PAYÉES (total unpaid debts) with the total outstanding and the 10 largest debtors as long as a debt is open.
  • The debtor is entered as free text, with no link to the Clients / Patients records. Always write the name the same way and note the phone number so you can find all of one person's debts.
  • Filter on En cours and sort by date to spot the oldest ones.

Frequently asked questions

How do I sell on credit in PharmaPro?

At the Point de Vente, fill the basket, press Ctrl+D, enter the surname, first name and any down payment, then Confirmer la Dette.

How do I record a partial payment?

In Crédits / Dettes, select the debt, click Payer, enter the amount received, then Payer. The debt stays En cours until the balance is zero.

Is stock deducted on a credit sale?

Yes, immediately; the sale appears in the statistics with the payment method Crédit.

Do debt payments appear in the cash-register closing?

No, down payments and debt payments are not attached to the shift. Add them by hand when counting the drawer.

Where can I see all customers who owe money?

In Crédits / Dettes with the En cours filter; the dashboard also shows the 10 largest debtors.

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